Return & Exchange Policy

We want you to love your FaithPrints order. Please check your item when you receive it and contact us promptly if there is an issue.

Personalized Items

Because personalized and custom-made products are created especially for you, they cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Please double-check all names, dates, verses, colors, and personalization details before placing your order.

Exchanges

We do not offer refunds. Eligible non-personalized items may be exchanged if you contact us within 3 days of delivery.

Items must be unused, undamaged, and in their original packaging.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or different from your order, please contact us within 48 hours with your order number and clear photos of the item and packaging.

Once reviewed, we will arrange an appropriate exchange or replacement.

Please Note

Small layer lines and slight variations in color or texture are natural characteristics of 3D-printed and handmade products and are not considered defects.

This policy does not limit any rights provided under applicable Lebanese law.